Payment Options

We do not accept payment information over the phone. As an added measure of security, we do not accept credit card information or any other form of payment information over the telephone. If paying with a credit/debit card or PayPal, please place your order through the online shop.

We cannot accept cheques. The cheque as a form of payment has been phased out in Germany for many years now. Unfortunately, this means that we are not able to accept cheques; therefore, payments for invoices must be made via bank transfer or PayPal. Please contact customer service if you would like to pay for your invoice with a credit card.

 

Bank Details

In order to make the payment process as simple as possible for you, we provide you with a number of bank accounts. In many cases, we can also provide our customers abroad with a local banking connection.

Choose the payment method which is most convenient for you. For some payment methods, we even offer you a discount! Of course, the transaction of online payment methods are processed through a secure connection and is therefore, as safe as current technology allows.
If you would like your order to include express delivery, then you may not choose the prepay option. Please understand that some payment options are not available in all countries.

On Account

You will receive your order together with a bill and conveniently pay via wire transfer. Please transfer the allotted sum within 10 days (net) of receiving your wares to one of our accounts in your country. Please understand that this payment option is exclusively available to customers in Germany, Austria and Luxembourg, as well as UK customers who are registered NHS institutions, public institutions or universities. Customers from public institutions, authorities or large companies should please contact our customer service in order to arrange individual payment options.

Please also understand that orders placed on account may be subject to a thorough verification process. We will only authorize payment on account to customers who we believe meet the above mentioned credentials. Therefore, it is important to assure that all input information is accurate. If in doubt, please do not hesitate to contact our customer service.

Per PayPal

Pay conveniently, quickly and securely with this online payment system. In order to pay with PayPal, you must use a PayPal account that you may create at www.paypal.com

View your Purchases in your Basket

Special for if you order often with Blue Care, we offer you the direct debit (also known as direct deposit) payment option. The withdrawal from your account will occur simultaneously as you receive your wares. Of course, you may opt out of the direct debit authorization at any time. For this, simply contact our customer service. At this time, the direct debit option is only available for our customers in Hong Kong , Dubai and Egypt.

Per Credit Card

Whether VISA or MasterCard – pay simply and quickly with your credit card
In addition to the card details, we require the card verification number during the transaction process. This three or 4 digit number is found on the backside of your credit card. Of course, Blue Care does not store any of your security relevant credit card information.

Per Payment in Advance

If you choose this method, you may pay when it is convenient for you. Your order will then be shipped as soon as we have received your payment.

Do you still have questions?

Should you still have questions about products or orders, do not be afraid to contact our customer service. We are available per live chat and telephone from Monday to Friday from 8:30am to 6:00pm  GMT+8 . Outside of our operating hours, please send us an email or leave a message on our answering machine. We will respond as quickly as possible.