We do not accept payment information over the phone. As an added measure of security, we do not accept credit card information or any other form of payment information over the telephone. If paying with a credit/debit card or PayPal, please place your order through the online shop.
We cannot accept cheques. The cheque as a form of payment has been phased out in Germany for many years now. Unfortunately, this means that we are not able to accept cheques; therefore, payments for invoices must be made via bank transfer or PayPal. Please contact customer service if you would like to pay for your invoice with a credit card.
In order to make the payment process as simple as possible for you, we provide you with a number of bank accounts. In many cases, we can also provide our customers abroad with a local banking connection.
Choose the payment method which is most convenient for you. For some payment methods, we even offer you a discount! Of course, the transaction of online payment methods are processed through a secure connection and is therefore, as safe as current technology allows.
If you would like your order to include express delivery, then you may not choose the prepay option. Please understand that some payment options are not available in all countries.