Shipping & Delivery
Where can we deliver the package to?
We can ship to most countries in the world.
Countries not shipped to include: North Korea, South Sudan, Palestine, Syria, Yemen .
Click the button on the website of each product then you can see if this product can be delivered to that destination country.
What shipping methods are offered, and what are the respective shipping times ?
We have 4 different shipping methods: unregistered, registered, priority line and expedited shipping.
In addition, the standard shipping can reach the majority of countries, while the priority line can reach most of the main countries, below are the estimated shipping times (Hong Kong and our Warehouses).
| Hong Kong Warehouse: | ||||||
|---|---|---|---|---|---|---|
| Shipping Type | Country or Region | Arrive within 1-7 Days | Arrive within 8-15 Days | Arrive within 16-30 Days | Arrive within 31-45 Days | Average Time (Days) |
| Unregistered Air Mail or Registered Air Mail | United States | 0.52% | 44.87% | 49.88% | 3.5% | 18.13 |
| Spain, United Kingdom, Italy, Germany, France & Portugal | 5.18% | 43.44% | 48.34% | 1.17% | 15 | |
| Netherlands, Greece, Poland, Hungary, Slovakia, Czech Republic | 2.96% | 40.34% | 52.54% | 3.74% | 18.66 | |
| Russia | 0% | 4.45% | 84.41% | 11.1% | 28 | |
| Japan, Korea | 0% | 21.30% | 68.80% | 9.66% | 17.75 | |
| Brazil | 0% | 0% | 23.91% | 72.09% | 38.6 | |
| Turkey | 0.06% | 37.75% | 59.05% | 3.1% | 20.33 | |
| Thailand, Singapore & Malaysia | 0% | 40.39% | 56.12% | 2.6% | 16.2 | |
| Other countries | 0.7% | 38.79% | 47.94% | 8.56% | 23.57 | |
| Priority Line | United States | 12.28% | 79.05% | 7.4% | 0.52% | 11.75 |
| Spain, United Kingdom, Italy, Germany, France & Portugal | 8.44% | 66.56% | 23.45% | 0.45% | 13.55 | |
| Russia | 0% | 3.48% | 75.79% | 20.04% | 31 | |
| Brazil | 2.21% | 6% | 61.29% | 25.46% | 30 | |
| Turkey | 20.42% | 77% | 3% | 0.08% | 10 | |
| Australia | 7.67% | 86.60% | 5.68% | 0% | 11 | |
| Korea | 97.54% | 1.57% | 0.89% | 0% | 7 | |
| Japan | 95.80% | 2.09% | 0% | 0% | 6.84 | |
| Thailand, Singapore & Malaysia | 58.96% | 41.04% | 0% | 0% | 8.45 | |
| Other countries | 22.33% | 30.8% | 27.62% | 17.64% | 18.65 | |
| Expedited Shipping | ALL countries(EMS) | 3.8% | 46.8% | 26% | 15% | 14.8 |
| ALL countries(DHL) | 65.8% | 25.75% | 3.86% | 0.37% | 6.72 | |
| Hong Kong Warehouse: Typically 4-6 days to the UK, 4-7 days to other European countries. | ||||||
| USA Warehouse:Generally, 4-7 days to a USA address. | ||||||
| ES Warehouse:Generally, 2-5 days to the Spain, 3-7 days to the Portugal. | ||||||
| Shipping from warehouse nearest to shipping address is faster. Additional charges may apply. | ||||||
| Note:The above shipping time are calculated by using calendar days. This is a general guide and delays maybe caused force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control. | ||||||
What is the shipping cost?
The price depends on the weight of product, the origin, the destination, the shipping method and warehouses, and other considerations. Detailed pricing information is visible when placing an order.
Choose the correct destination and warehouse, then select the shipping method, to obtain an accurate shipping cost.
About customs tax
Taxes may apply for imported goods/services and is regulated by the country law. Blue Care is not responsible for any tax invoice charged on its products. Shipping rates are estimates and may depend on different policies and tax rates applied per country. Please contact local customs for clarity and information.
Do you still have questions?
Should you still have questions about products or orders, do not be afraid to contact our customer service. We are available per live chat and telephone from Monday to Friday from 8:30 am to 6:00 pm GMT+8 . Outside of our operating hours, please send us an email or leave a message on our answering machine. We will respond as quickly as possible.
