For Customers

Affordable online shop with outstanding logistics vs. retailer with high service requirements: with Blue Care, you don’t need to make this choice. Order quickly and flexible around the clock and if necessary, our customer service is at your side with helpful advice–whether you need a question answered or help placing your order.

Why Blue Care?

we are here to serve your medical practice. We’re not just some subsidiary of a subsidiary of a massive corporation, we are owner managed and carry a future-oriented mindset.

Among other ways, Blue Care is characterised by the following:

We are Available for You

You have a question about a product or an order? You would like to inform us of something? Contact us by telephone, live chat or email. Regardless of which channel you prefer, our experienced medical product advisors are here for you and personally tend to your concerns.

Comprehensive Assortment

Although we do not belong to a corporation, we offer an assortment that makes us a leading provider within the industry. For this, we can thank our many years of experience and excellent contact with manufacturers from around the world. You even find new products in our shop–always current and without delay.

Attractive Prices

We turn over large amounts and benefit from purchasing advantages that we pass on to you. This strategy is part of our success and contributes to our rapid growth. Make your own comparison! Our prices are strictly calculated and always affordable

Fast Delivery

Our logistics are modern and efficient. On that note, we strive to ship orders placed before 2pm on the same day. Together with our logistics partner, we offer you the ability to track your shipment live and even adjust the delivery time and location, yourself. Furthermore, you can see if an item in our shop is in stock and ready for shipping.

Returns

If an item does not meet your expectations, we will take it back for free within 14 days (please note: our terms and conditions exclude some items from this rule). You will be automatically notified once your return reaches us. Typically, processing of the return is carried out within a maximum of 2 business days.

Money Back Guarantee

Blue Care regularly receives the best scores in various rating portals. Would you rather be as safe as possible? The buyer protection offered by our partner Trusted Shops allows you to insure your purchase up to 2,500 Euros. By the way: we pay the cost of this safety bonus for you.

Our Areas of Expertise

Human Medicine

Regardless whether for general practitioners, medical treatment centres or hospitals, Blue Care offers a comprehensive assortment of medical supplies of all types. Our product selection is valued by physiotherapists, naturopaths, emergency services, companies and sports clubs. The categories in our online shop comprise areas like infusion/injection, dressing materials, hygiene, diagnostics, instruments or emergency equipment.

From the cannulas used every day to the complete ultrasound system, you will find a complete assortment of products for all disciplines within human medicine.

Dental Medicine

Blue Care is a competent partner for dental supplies. The selection consists of materials for treatments, hygiene products, protective wear, instruments and consumables. A range of dental devices and practice furnishings rounds out our complete assortment.

Regardless whether you are a dentist, orthodontist or technician, Blue Care is your reliable supplier of high-quality dental products.

Veterinary Medicine

The veterinary shop has been a pillar of the Blue Care  product range for quite some time. Our veterinary customers consist of veterinarians, clinics, veterinary naturopaths as well as animal shelters and ranchers.

In our veterinary assortment, you will find a consistently growing number of dressing materials, instruments and hygiene products as well as items for injection, diagnostics, laboratory use and even clinical furnishings.

Do you still have questions?

Should you still have questions about products or orders, do not be afraid to contact our customer service. We are available per live chat and telephone from Monday to Friday from 8:30am to 6:00pm  GMT+8 . Outside of our operating hours, please send us an email or leave a message on our answering machine. We will respond as quickly as possible.